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Friday, February 21, 2020

Starsat/StarTimes Silently Return The Disney Channels After Commercial Issues But Fail To Answer The Mystery Question

Disney has quietly returned it yanked FOX channels as well as the two rebranded ESPN channels to the Chinese-run StarSat pay-TV operator after an absence of four and a half months following a commercial disagreement and contract dispute.

The Walt Disney Company removed its entire FOX Networks Group channels set - FOX, FOX Life, FOX Portuguese, National Geographic, Nat Geo WILD, National Geographic Portuguese, Baby TV, Voyage, National Geographic French, and Nat Geo WILD French – from the Chinese-run StarTimes StarSat with the channels that abruptly went dark without warning in October 2019.

StarSat bizarrely claimed that it decided to remove specifically the FOX channels (although not FOX News) because of alleged "5G cellphone signal testing interference" affecting just these channels. The Walt Disney Company however said that it decided to remove its channels from StarTimes/StarSat since it became fed-up with ongoing commercial issues at the pay-TV operator and decided to pull all of its FOX-supplied channels after negotiations had failed.

In addition, the FOX Sports and FOX Sports 2 channels that were rebranded to ESPN and ESPN following the Disney takeover of 21st Century Fox, failed to materialise as promised in mid-September on StarSat which caused huge embarrassment to both Disney and StarSat.

The FOX channel set quietly flickered back on StarSat on Thursday with no announcement from Evert van der Veer, the vice-president, media networks of The Walt Disney Company Africa or Christine Service, senior vice president of The Walt Disney Company Africa.
Jared Stokes, senior communications manager at The Walt Disney Company Africa said in response to a media enquiry on Thursday from that the company won't issue a press release but that "We can confirm that our channels are currently being provided and are available on StarTimes/StarSat" and referred media enquiries to StarSat.

Disney was asked why the FOX channels and ESPN were returned to StarSat but didn't want to answer the specific questions. In a mobile message sent to just subscribers on Thursday, StarSat said: "Dear Customer, all FOX channels are back on StarSat now". StarSat on Thursday said it would respond with answers posed in a media enquiry but hasn't by the time of publication of this report on Friday morning.

The question remains on what will happen to the supposed replacement channels at the time these Disney Channels went dark Starsat did mention trying to sourcing out alternatives so far you only have Smithsonian and Love Nature that were once replacements for National Geographic. Now, some should wonder if they even sourced out those former replacement channels.

Not only that but Starsat lost Smile of a Child, Trace Africa, Kiss, POP and Animaux so how many of these could eventually be replaced and due to all these Disney Channels will Starsat be able to handle the costs or will they cut back on even more channels and replace some with low standard channels.

Another possible thing is that they could hike the fees like MultiChoice had done this year on some if not all packages and possibly add some more channels to give customers more to indulge and reason to keep subscribing.

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